FAQ’s


Have questions about building, maintaining or just owning a pool? We’ve assembled some questions below to help you know what to expect.

 

Can you help me design the best pool for my backyard?

Certainly! We understand that each home is different and each homeowner’s tastes and styles are different. With the power of our Pool Studio 3D design software, our staff will help you select the right size, shape and overall layout to provide you with the best pool for your backyard that meets your specific needs. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include. Before we finalize the design, our 3D presentation will help you get ann idea of exactly what your new backyard will look and feel like, down to the last detail. Whether you are adding a pool to your existing backyard or looking to build your landscape from scratch we can immerse you in the full experience before any construction begins.

 

How does the construction process work?

Once all the design details are finalized, we will begin by grading the site and forming it into the necessary shape. We’ll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Although the construction process may be unsightly, the final product will be the talk of your neighborhood.

 

Can you help me with financing my pool?

Yes. Financing is perhaps the most frequently asked question from consumers. Please contact us for more information. Our office staff will be happy to work with you.

 

Will you support and help maintain my pool after it’s completed?

We build relationships. Just because we’ve completed your pool does not mean that our relationship ends. Remember, we are FULL SERVICE inground pool specialists with one of the largest and most reputable service businesses on the island. We will be with you to help maintain your pool long after we’ve installed it. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year.

 

How can I be assured you’re using quality parts and equipment when building my pool?

We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell. Our primary supplier, SCP Pool Corporation, is our source for many of the name brands you are probably familiar with.

 

How can I be assured that your company is a reputable, quality pool builder?

First of all, check our list of references. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. You can also check with other local professional organizations to research our reputation and workmanship.